FAQ

 

Q: WHAT DO I DO IF I DID NOT RECEIVE MY MONTHLY BILLING STATEMENT?

A: By using BDO Website Online Services, you can receive/view your Monthly Billing Statement in the Website! All you have to do is enroll your BDO Credit Card.

Click here to ENROLL NOW!

Q: CAN I PAY MY UTILITY BILLS USING MY BDO CREDIT CARD?

A: Now you pay your utility bills using your BDO Credit Card, You can choose to pay either Auto Charge Enrollment or via Charge On Demand. All you have to do is enroll your BDO Credit Card now!

Click here to ENROLL NOW!

Q: HOW CAN I FIND OUT THE STATUS OF MY APPLICATION?

A: By using BDO Website Online Service. You can know your application status via Website.

Click here to inquire

Q: HOW CAN I AVOID BEING A VICTIM OF SOCIAL NETWORKING SCAMS?

A: You can avoid being a victim by observing the following tips:

  1. Change password regularly and use strong passwords which are combination of alpha numeric and special characters (e.g. *,$,#,etc.).
  2. Never use the same passwords that you use for your online banking and your social network account.
  3. Never list your personal information (complete name, birthday, and billing address, etc.) on your profile page. A common way for a fraudster to hack you financial or other account is to click on “Forgot your password?” link. Answers to the security questions should not be found in your personal profile.
  4. Do not accept invites asking you to click a link to view someone else’s profile. You might be redirected to a phony site which imitates the legitimate site with messages that entice you to share your passwords or credit card numbers.

OTHER FEES AND CHARGES

FEE CHARGES PAYMENT TO BE MADE
Refund Fee P100 or 1% whichever is higher Can be charged through Credit Card
or through Branch using account
Number Credit Cards-5006-9906-1000 CC*7400
Card Replacement due to Lost P250 Charged to Credit Card
Change in Color P250 Charged to Credit Card
Pre-termination Fee of Installment 5% or P300 whichever is higher Charged to Credit Card


This is subject to change without prior notice.

LEARN MORE

Learn more about BDO Credit Cards!